Your expectations as a client

A family or individual requesting help is considered ICC client.  We will do our best to guide or assist you through ICC volunteer resources.  

We will keep your information confidential and share it with ONLY those volunteers and mentors involved in your case helping you.

- Our volunteers will treat you with respect and courtesy.

- Volunteers treat client information confidential and use it for the purpose and extent necessary to support them.

- Our aim is to provide best possible guidance and moral support as you may be going through a difficult chapter in your lives.

- If at any time you are concerned about ICC and its volunteers role, feel free to reach out to leadership of ICC. This will allow us to respond and address any issue(s).